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PANGO MUSIC, est.1988, build your dream guitar!--The world isn’t perfect—but we’re still here, trying to make it better.
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Terms & Conditions

Last Updated: October 26, 2023

Welcome to Pango Music. These Terms of Use ("Terms") govern your access to and use of the website https://www.guitarkit.shop (the "Website"), operated by Pango Music (Shandong) Co., Ltd. ("PANGO," "We," "Us," or "Our"). Please read these Terms carefully before using our Website.

By accessing or using the Website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to all of these Terms, you may not access or use the Website.

1. Acceptance of Terms

By using this Website, you affirm that you are of legal age to enter into these Terms or have obtained parental or guardian consent, and you accept and agree to comply with these Terms and our Privacy Policy, which is incorporated by reference.

2. Changes to the Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. The "Last Updated" date at the top will indicate when changes were made. By continuing to use the Website after such revisions, you agree to be bound by the updated Terms. It is your responsibility to check this page periodically for changes.

3. Your Account and Security

To access certain features, you may be required to register an account. You agree to provide accurate and complete information and to keep it updated. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. You must notify us immediately of any unauthorized use. We reserve the right to disable any account at our sole discretion.

4. Intellectual Property Rights

The Website and its entire contents, features, and functionality (including all information, software, text, displays, images, video, audio, and design) are owned by Pango Music, its licensors, or other providers and are protected by international copyright, trademark, and other intellectual property laws.

These Terms grant you a limited, non-exclusive, non-transferable license to access the Website for personal, non-commercial use. You must not reproduce, distribute, modify, or create derivative works without our prior written consent.

5. Prohibited Uses

You may use the Website only for lawful purposes. You agree not to:

  • Use the Website in any way that violates any applicable law.

  • Impersonate any person or entity.

  • Engage in any conduct that restricts others' use or enjoyment of the Website.

  • Use any device or process to interfere with the proper working of the Website.

  • Introduce any malicious or technologically harmful material.

  • Attempt to gain unauthorized access to any part of the Website.

6. User Contributions

Any feedback, comments, or materials you submit through the "Contact Us" feature are non-confidential. You grant us a royalty-free, perpetual license to use, copy, modify, and distribute such content for any purpose.

7. Third-Party Links

Our Website may contain links to third-party sites. These links are provided for convenience only. We do not control and are not responsible for the content of these sites. Accessing them is at your own risk.

8. Disclaimer of Warranties

YOUR USE OF THE WEBSITE AND ITS CONTENT IS AT YOUR OWN RISK. THE WEBSITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9. Limited Lifetime Warranty

Pango Music warrants its products against defects in materials and workmanship for the lifetime of the product under normal use. This warranty is limited to replacement and is subject to the following:

  • Proof of original purchase from Pango Music is required.

  • The warranty is non-transferable.

  • It does not cover damage from abuse, misuse, or unauthorized modification.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL PANGO MUSIC, ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE WEBSITE OR ANY PRODUCTS PROCURED THROUGH THE WEBSITE.

11. Indemnification

You agree to defend, indemnify, and hold harmless Pango Music and its affiliates from any claims, liabilities, or expenses arising from your violation of these Terms or your use of the Website.

12. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the State of Ohio, USA, without regard to its conflict of law provisions. You agree to the exclusive jurisdiction of the courts located in Franklin County, Ohio, for any dispute arising from these Terms.

At our sole discretion, we may require you to submit any disputes to final and binding arbitration under the rules of the American Arbitration Association.

13. Miscellaneous

  • Time Bar: Any claim arising from these Terms must be commenced within one (1) year.

  • Severability: If any provision is found to be invalid, the remaining provisions will remain in full force.

  • Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Pango Music regarding the Website.

14. Contact Us

If you have any questions about these Terms, please contact us at: info@pangomusic.com.